Sometimes the service is decent, sometimes the service sucks. We've waited way too long for meals here before. They don't take reservations, but they do a thing called call ahead seating, which doesn't really help any.
The staff that seats people was like the Keystone Cops. There was no communication. Our party was asked the same questions three times by three different people. Each of them confused our party of five with the party of five that walked in ahead of us. Then they seated us at a table too small for five people, so we asked to be moved. We weren't given any silverware rolls and had to swipe them from a table by us. And there wasn't very many tables in the restaurant at 3:30 in the afternoon on a Sunday so catering to the tables that were there shouldn't have been so hard.
I ordered the 8 oz Victoria's filet, wood fired, medium rare, with a baked potato and a salad with no croutons and no dressing. I am unsure if the dressings for the salads are really gluten free, and I didn't feel like risking it tonight. The salad was a bed of iceberg lettuce, cherry tomatoes, red onions, cucumbers and shredded cheese. It's nothing to write home about, but the lettuce and vegetables were fresh.
The filet and potato arrived. The baked potato was cooked well. The toppings were skimpy; they could have used a little more butter & cheese. The filet arrived medium rare, but it looked like they replated my meal five times. Juice spots splattered the plate. The presentation was lacking. The plate almost looked dirty.
I was here about a month ago & the medium rare was medium well, dry and rubbery. At that time, I was too hungry to complain so I ate it anyway, even though it was not enjoyable. This time, the filet was juicy, tender, and tasty, as long as you didn't think about how may times the steak was moved on the plate before it arrived at the table.
With these choices and today's preparation, I didn't get sick. It's easy to tell what is making you sick when you order mostly the same things every time you go somewhere, with one or two variations.
Let me tell you about a few options I have gotten sick off of in the past. The tuna appetizer has soy sauce on it - that made me sick. The brownie & chocolate ice cream desserts both got me sick on 2 separate occasions. That's why I think the chocolate sauce or chocolate flakes they top the brownie & ice cream with may have gluten in them. Many types of chocolate have barley powder in them and that's usually the culprit for the gluten source.
25 McMurray Rd Pittsburgh, PA 15241
http://www.outback.com/
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